How to Use Telehealth Services During the COVID-19 Outbreak and Beyond

Telehealth facilitates care from a distance through electronic information systems. Telemedicine originally delivered care through the telephone system, such as a Dial-a-Nurse line. Today, telehealth encompasses a broad range of electronic delivery systems that include live video chats, mobile health (also called mhealth) apps, online visits, and secure messaging via text or email.

During the current COVID-19 outbreak, many healthcare providers are discouraging people from traveling to a medical office or urgent care facility unless absolutely necessary, since the disease transfers easily from person to person. For mild to moderate symptoms of COVID-19 or any illness, telehealth services might represent a better, more efficient way to receive initial care.

When Should You Consider Using Telehealth?

Many less-severe symptoms in adults and children—whether related to COVID-19 or not—can be effectively assessed through an initial telehealth visit. These symptoms and conditions include:

• Canker sores, cold sores, and other mouth lesions
• Chickenpox (varicella zoster virus)
• Conjunctivitis (“pink eye”)
• Common cold, flu, and allergy symptoms
• Constipation or diarrhea
• Coughing
• Fever
• Headaches, including migraine
• Heartburn and gastroesophageal reflux disease (GERD)
• Insect bites
• Minor injuries, such as sprains
• Painful urination
• Rashes and other skin conditions
• Sinus pain and pressure
• Sore throat

If you think you may have symptoms of COVID-19, you can use our printable Doctor Discussion Guide below to help you prepare for your virtual appointment.

Source: verywellhealth.com/