Med-e-Mass launches first online patient record system in South Africa

Med-e-Mass launches first online patient record system in South Africa

Press release issued by Communikay: 

Med-e-Mass, South Africa’s leading provider of practice management applications and part of Bytes Healthcare Solutions, has unveiled HEALTHone Connect, the first online electronic medical record system to be introduced to the South African medical industry.

Designed to offer complete confidentiality of patient information, HEALTHone Connect provides each medical practice with its own secure unique database, which is not shared with any other entity. Access to the system is further secured by the use of digital certificates. HEALTHone Connect has been developed to comply with many of the security standards set by HIPAA (USA – Health Insurance Portability and Accountability Act of 1996).

“Research has shown that the use of an electronic patient record system can lead to an average saving of one hour per doctor per day, leaving healthcare practitioners with more time to spend with their patients,” says Dilip Naran, general manager of HEALTHone.

“We are delighted to be in a position to release our own South Africanised EMR system, allowing our medical fraternity to truly be on par with the rest of the world. Online applications are here to stay. Our product has been built to cater for the South African and African markets – for the ‘now’, as well as when National Health Insurance (NHI) becomes a reality,” notes Naran.

The application is cross-browser compatible and can be accessed from any Internet connected device. Derived from the HEALTHone electronic patient record system introduced to the South African Market in 2005, HEALTHone Connect shares features that are popular with current users. The application includes all the commonly used transaction types used regularly, while integration with the top three laboratories in South Africa ensures seamless integration of results into the patient record. The use of HEALTHone Connect will improve the ability of practices, with the move from paper-based systems to digital as seamlessly as possible.

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HEALTHone Connect offers all functions required for the optimal management of healthcare records in a computerised environment, including the ability to create, store, retrieve and share patient records. The software has many features that enhance patient care and management.


These include:

* Access to a comprehensive drug database * Access to treatment protocols * Analysis of clinical data * Generation of drug prescriptions * Creation of documents, reports, referrals and certificates * Integration of laboratory and radiology data * Integration of text and medical images * Quick search and retrieval of records

“HEALTHone Connect is geared to introduce efficiencies in the management of clinical information, which will ensure good clinical practice and eventually improved patient care,” concludes Naran.


Med-e-Mass provides practice management software solutions for medical professionals, clinics and small hospitals to manage patients' clinical and financial records, and is a division of Bytes Healthcare Solutions. Bytes Healthcare Solutions is a wholly-owned subsidiary of Bytes Technology Group SA, a principal subsidiary of JSE-listed Altron. Bytes Technology Group SA is in turn 73% owned by Bytes Technology Group (the listed entity) and 27% by Kagiso-Tiso Holdings.

Editorial contacts

Bytes Healthcare Solutions Dilip Naran (021) 552 5170

Karen Heydenrych